Red Roof Inn PLUS+ Dallas – Addison

The Wi-Fi didn’t work all the entire time I was there they gave me the password, but nothing Was working The way the staff acted, the way the area looked, the trash everywhere, the Wi-Fi was horrible or not working at all

My adult daughter and I stayed here for 11 days! It was close to everything but if your headed into Downtown Dallas to do things the traffic is a nightmare and it was so freaking hot! 100 degree days while I was there! AC was good and cold. I stayed in Room 119. I felt safe except for that last day! I had a wonderful stay and housekeeping was very nice! I had to leave in the middle of my stay and go to another hotel for three days due to unfortunate circumstances and I would have loved to be compensated for the nights I wasn’t there and I sent a message about it but heard nothing back. You have to pay a $50 deposit, but I came back and I still had my food in the fridge and freezer which was nice. They didn’t throw it away. Police patrolled the area sometimesI informed them I was leaving for a few days and that housekeeping could come in and clean. The reasons why it was not five stars is because several reasons. The TV and channels were freaking awful! No movie channels like HBO which I thought they would have. There was a line going through the TV! Thank god for my fire stick! This is a Red Roof Plus and I am assuming the pluses are suppose to be better? The beds were so uncomfortable and hard! I woke up in pain in the middle of the night, every night. I loved that it had a full size fridge though. That helped for 11 days! I loved the pool! It was nice and clean and no one ever used it! It only goes to 5 feet though. I am surprised it was open because most hotels are closed

The pool was ok Some of the rooms had big water bugs They had roaches in some of the older model rooms The staff is rude THEY TOOK MY DEPOSIT MONEY Drinks and snacks are over priced

Some of the rooms had big water bugs They had roaches in some of the older model rooms The staff is rude THEY TOOK MY DEPOSIT MONEY Drinks and snacks are over priced

The ice machine was not working unfortunately

Poor

The Staff was very Courteous and Professional, I certainly enjoyed the stay.

Superb

As good as any name brand hotel. I was impressed after staying at several competitors. Red Roof + compares to any of them.

Everything was OK except for the cockroaches. They were medium-size cockroaches small cockroaches literally everywhere on the floor in the bathroom near the bed near the night table walking on the power cord on to the bed other than that the hotel was good just that little detail.

Very good

The location Nothing

The room we stayed, room 119, had updated things....sink area and counter top but most of the room was old and dirty. The appliances old. Furniture all old. Drawers hard to even open and close. The first evening in I responded to a survey and gave them a 3 noting the room stinks. Smell is horrible. Response sorry. One evening I killed a bug I believe was a cockroach. They only cleaned the room once which was Thursday July 23. We asked on Saturday July 25th for them to clean after 9:30 am. They came to clean at 8:30 am we were not ready to leave yet. They said yes we will be back after 9:30 am but never returned. At midnight as we returned to the room I had to go to the office, take my dirty towels to get clean towels for the next day. Poor communications for sure. We did not expect it to be perfect since the price was lower than some others. We only slept and cleaned up each day and left. It was still very stinky. Burned a candle and used odor cleansing air sprays to be able to sleep in the smell. We were very unhappy yet endured. (I do believe the cleaning staff may not understand english well?).

The front desk associate was rude and lacked customer service

Clean and the pool area The front desk associate was rude and lacked customer service

Bad

As advertised. If you need a price friendly quick or long term stay. This will absolutely satisfy. No kitchenette no breakfast. Safe within reason. (Don’t worry Addison PD have nothing to do and will be there within ONE MINUTE if any issues. OVER-POLICED CITY!!!!

Súper agradable

It was in a very convenient location. Close to restaurants. First room smelled like smoke and had to change to a different room. Next room was a bit better.

Good