Aloft by Marriott Austin Northwest

Everything except breakfast. The receptionist Ikra was exceptionally good - eager to help, always with a smile, providing data and solutions on every request. We opted for breakfast, as Booking.com noted "great breakfast". It was not. There is a kitchen that can prepare and orovide some 10 takeaway items that you can order, pay for and eat in the lobby or your room. We were shocked to hear that "breakfat included" actually meant "order what you want from the breakfast menu and get one item free per guest. So after paying for included breakfast, if we ordered 2 bagles we got a $6 worth of breakfast after paying $15 through Booking fir breakfast. Something is totally wrong in the description of breakfast on booking and I urge booking to STOP selling breakfast in this hotel. Future gusts - don't buy a room+breakfast deal in this hotel. Everything else in the hotel was just purfect.

Thank You

Very clean and convenient. A lot of places to shop and eat near by. The staff was amazing and the bar had great drinks.

Had a great experience love the cleanliness and smell. Smelled fresh and new staff was friendly and did an amazing job will be back in future

The AC sounded like a freight liner. When it was off, the highway noise was even worse.

The room was clean and smelled nice. The water pressure in the shower was great. The staff was very friendly and helpful. I would absolutely stay here again. Overall great experience.

Very good

The room The loud music in the lobby sitting area from midnight till sunrise.

Wonderful

Exceptional

Easy free parking. Super clean hotel. Comfy beds. Great for families.

Superb

Shower & tolit were in to small of an area togethet

Bad

Rooms are filthy - found blood on the sheets and was not cleaned properly after I reported it

Superb

Great stay

Great hotel for the price. Very nice location, room were very nice. staff was very friendly and family felt safe while being out of town there. Definitely a great option to stay. You won't regret it.

The front desk staff were incredibly unfriendly, lazy, and seemed completely uninterested in providing basic customer service. Check-in felt like an inconvenience to them, and no information was provided regarding breakfast hours, amenities, or hotel guidelines. The overall atmosphere of the hotel was far from relaxing. The lobby was chaotic and messy, and the room hallways were extremely noisy throughout our stay with no noise control from management. To make matters worse, the in-room AC unit was terribly loud and completely failed to control the room's humidity. The room felt damp and uncomfortable the entire time, making it very difficult to get a good night's sleep. Overall, this was a very uncomfortable and frustrating stay due to poor management and lack of basic hospitality. I would not recommend this location and will not be returning.

Location, staff, cleanliness ect! A perfect 10 every time I visit Austin I stay here