Courtyard by Marriott Downtown Boise

Nice

Clean

Close to stadium.

Great location down town Nothing

Everything was clean, updated and in excellent condition. The staff was helpful, kind and polite. The pull out sofa bed was very firm and all the pillows in the room were extremely soft. I needed just one firm pillow for myself!

To make matters worse, I specifically requested housekeeping after the first day and was assured my room was on the schedule for the next day. I left the property for hours to give staff ample time to service the room while housekeeping was actively working on our floor. When I returned, the room hadn't been touched. When I brought it up again, the front desk staff seemed annoyed with me for simply asking them to follow through on what they had already promised. For the price tag, the level of service and basic guest care at this location fell completely flat. I'm highly doubtful I’ll return to this property.

Staff was very helpful and friendly

Exceptional

Great stay. Helpful staff. Super clean.

Everything was great

Front desk was very nice and welcoming, I was able to check in early.

No breakfast was included, and we even had to pay for coffee!

A clean room, and very helpful staff,and close to the hospital,and Whole Foods. However walking to Whole Foods would be difficult because of the traffic.

Superb

Very good

The only difficulty we encountered was the height of the toilets, very short. This was challenging because my husband has had both knees replaced. Next time we will request handicap room. Other than that 5 stars.

They should have at least given grab and go breakfast. Not offering breakfast is terrible and does not reflect well on the property.

They dont have a pool. Google says they do. Other than that, everything was wonderful!

Great place and staff. Good walking distance to lunch and dinner. No pool at this location

The property was nicely kept. The room was clean, a little gloomy with awkward lighting, but overall comfortable. The staff was almost nonexistent though; I tried multiple times to contact the front desk from my room and got sent to dial tone every time.