Extended Stay America Suites Columbus Polaris

Exceptional

Property was going through a total renovation so I give it a pass. Our 3rd floor was renovated. Hallway had fresh paint and well lit. Lobby was being painted at checkout time so we just left.

Undergoing construction to upgrade rooms, but overall a good place to stay

Superb

It was excellent. The room was very clean, the bed was comfortable, the shower was hot, the air-conditioning was cold, and the big screen television was brand new! I would definitely stay here again!!

Exceptional

the horrible new renovations. Oh, did I mention a bunch of savage intruders vandalized the Entire parking lot by "busting" out multiple vehicle windows the police was called; I had to ASK the glass be swept away before I could drive away!

light was out, no remote, room felt cold and unwelcoming, no coffee service and on top of it all, my truck got broken into. my truck was parked next to front door.

Exceptional

Nice and clean

Location, smelled clean in the room with air freshener Pillows were terrible went to target next door to but our own. Signage about trash pick up was not clear. Check in they said to plane bag outside door for pick up. Was thrown back into room. We found the place to throw it with a sign in the back of that room. Construction was being done on 3rd floor, we were in 2nd floor.. we were told at check in. Early morning wake up was crazy loud. Need was like one of the beds that you'd pull down from the wall, though comfortable no way was it a queen and nearly sat right on top of the AC unit and next to window. Screen to window was falling out.

Exceptional

I also enjoyed using the workout equipment, the room was very clean and comfy as well! I can't think of anything i didnt like! The grab and go breakfast is sufficiently stated upon checking in (there's kitchens in the hotel rooms if a person wants to prepare a hot breakfast), the construction on the upper level wasnt a problem, they were very quiet(this is also stated prior to checking in)!

The hotel was very clean, my room was just as clean and smelled good! The bed was confortable, staff was very sweet, kind and courteous! My 1st week stay was so great, that I went back the following week while i was in Polaris for my final week of classes! I also enjoyed using the workout equipment, the room was very clean and comfy as well! I can't think of anything i didnt like! The grab and go breakfast is sufficiently stated upon checking in (there's kitchens in the hotel rooms if a person wants to prepare a hot breakfast), the construction on the upper level wasnt a problem, they were very quiet(this is also stated prior to checking in)!

Location was ideal for my needs. Front desk employees were kind. Poor first impressions, the grounds were not kept lawn not cut weeds everywhere. Toilet in my room very difficult to flush was not feeling to capacity shower water pressure poor. A little concerning the kitchen wasn’t stacked and you needed to request items. Parking lot not well maintained and poorly lit.

Arriving at the hotel, they advised my husband that they were fully booked and they still charged us for the entire stay. Booking.com tried to get our money back from them without success. Arriving at the hotel, they advised my husband that they were fully booked and they still charged us for the entire stay. Booking.com tried to get our money back from them without success.

Very good

Nobody out near the front desk when I left at 6:30. No idea where the grab and go breakfast was. No idea when my deposit would be returned.

Although I wasn’t in my room much but for sleeping only; I enjoyed my stay!

Nothing There were no dishes in the cupboards. It was dingy, and the grass needed mowed. It just looked run down. We were told there was breakfast. Coffee, tea, and muffins. No eggs, toast, waffles, oatmeal, bacon, sausage, milk, juice. I would have had a larger choice at a filling station.